simply better ways to negotiate and resolve conflict

Complicated stuff doesn't need more complication, it needs less.

Negotiating successfully in your personal and professional relationships shouldn't require you to memorize a dozen steps. Resolving conflict and reducing tension at work or home doesn't have to take months. Staying calm in difficult conversations shouldn't require a long recipe.

It's been said that in a complicated world, nothing stands out like simplicity. Dr. Tammy Lenski helps individuals and organizations use simply better ways to dramatically shift negotiations and conflict.


10 questions from New England ACR

Mind like water

Last month I facilitated a conversation about language and relevancy in the conflict resolution field for the New England Association for Conflict Resolution annual meeting. If you're a New England mediator who missed the vibrant, fast-paced discussion, you can now read a summary of it in the publicly available Winter-Spring 2012 NE-ACR News. I was also profiled in the issue for their ongoing "10 Questions for..." series. Here's a snippet: How did you get started in this field? I was a … [continue reading]

A better way to fix problems at work

leaning stones

If you are a manager or leader, you will be pressed to fix problems by suggesting or implementing solutions of your own. So work is fertile ground for you to learn how to resist the temptation some of the time. Practice helping them fix problems themselves. You'll get credit for helping them develop and mature as employees. You'll stop being overwhelmed by the constant stream of help everyone needs and find more career-advancing ways to spend your day. And you'll be taller. I learned how … [continue reading]

The agile conflict resolver: Going beyond the toolbox

I attended a day-long canine agility seminar recently with one of my dogs. I've been running agility with my dogs for a couple of years and occasionally compete in trials. As I prepared to run a course the instructor had set up, I stood on the start line with my dog and mentally checked off the things I wanted to attend to as we ran: Draw the line. Remember to push out hard at that corner so she takes the outside obstacle. Keep the talking to a minimum. And for goodness sake, Tammy, try to … [continue reading]

Getting interpersonal conflict unstuck at ACR

Are you attending the Association for Conflict Resolution's national convention in September? If you are, I hope you'll consider attending a pre-conference workshop I've been invited to teach and help spread the word about it. I'll be unveiling, for the first time in depth, a simplified conflict resolution process I've developed over the last decade and have been using successfully with mediation, coaching, and consulting clients for several years. Participants will learn the basics of the … [continue reading]

Putting out fires

I was asked recently how long I've been "putting out fires." For quite a while, it turns out. When I was little I became an official Junior Forest Ranger, one of hundreds of thousands of children recruited by Smokey the Bear. (I know, I know, his correct name is Smokey Bear but I grew up when it was popular to add "the" and taking it back out of his name just makes it sound wrong to me.) My little Golden children's book had a drawing of tiny Smokey clinging to a charred tree, his feet … [continue reading]

Take it outside: Talk it out and walk it out

I stepped onto the sidewalk with my two mediation clients. It was a beautiful, sunny day in Boston, about 70 degrees, with a very light breeze. It felt great to be outdoors. They thought so, too. I pointed down the block. "Let's head in the general direction of Chinatown," I said as we began to walk. Then I added, with a devilish tone, "And there's no turning around until something in the conflict really shifts for the two of you." They eyed me. "Do you mean that?" one asked. I shrugged. … [continue reading]