Turning conflict into opportunity

Every workplace experiences internal conflict. Every relationship experiences unrest. Skillfully managed, discord can become a catalyst to personal, professional, and organizational growth, stronger relationships, and better decisions.

Dr. Tammy Lenski helps individuals and groups turn interpersonal conflict into growth and opportunity, and she helps conflict resolution professionals master both craft and business.

Become more influential, nimble, and calm

Would you like your ideas to have greater impact? Would you like to be more nimble and calm in negotiation and conflict?

Tammy teaches clients how to keep their balance in even the most difficult conversations and communicate ideas that will influence their organization, advance their careers, and revitalize their business and personal relationships.

A top-notch learning and personal growth experience.” – Jerry Greenfield, Co-Founder, Ben & Jerry’s Homemade Ice Cream

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Transform interpersonal conflict

Would you like to transform a business, personal or professional relationship stressed by a state of conflict?

Tammy helps business partners, workplace teams, couples, and individuals prevent conflict from leaving debris in the relationship and instead use it to deepen personal and professional bonds. Tammy has developed an innovative, transformative process that her clients use to turn even the most complex and stubborn matters into peace of mind.

Tammy’s methodology was clever, insightful, and innovative.” – Lee Whittier, Executive Field Representative, American Kennel Club

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Build consensus and alignment

Do you want to ensure business alignment around key decisions for better implementation?

Tammy builds consensus and creates business alignment around major, mission-critical decisions in order to implement them rapidly and eliminate wasted time and energy.

I can’t tell you how grateful I am for all you have done for Second Nature and how you’ve inspired me!” – Tony Cortese, Executive Director, Second Nature, Inc.

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Attorneys, resolve clients’ core conflict

Do you have a case or client needing something more than a mediated settlement? Do you want to address the core conflict that sparked the case and avoid leaving your clients anything but settled?

Tammy helps attorneys address the underlying conflict in cases better served by good counsel than litigation and helps individuals prepare to bring their best selves and thinking to the mediation table.

The problems of the case seemed to preclude resolution. Tammy, however, remained patient and held the parties together.” – Hon. John Maher

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Mediators, master your craft and business

Making Mediation Your Day JobAre you a conflict resolution professional who wants to master your craft and business?

Tammy teaches and mentors fellow conflict resolution professionals. She teaches leading-edge approaches for facilitating the resolution of conflict, how to keep your own balance in the midst of others’ tension, and successful strategies for building a thriving conflict management business.

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Latest conflict resolution tips from Tammy’s Conflict Zen blog:

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From Isaac Asimov to Jimmy Carter: 10-year blogiversary retrospective

Ten years of blogging is a long time. And selecting a few from over a thousand posts has been a harder task than I thought it would be, though a fun one. A few of my chosen posts didn’t really fit into any particular category so they’re ending up in this last installment of the [...]

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Negotiation tips for work, home and the marketplace

Last fall, my 13 graduate negotiation students, few of whom described themselves as good negotiators when class started, mostly shuddered at the prospect of one assignment in particular: Each week, they had to negotiate something. A matter at home. A better price on a purchase at the mall. A contract with a vendor at work. [...]

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My favorite tips for mediators

Some, but not all, of my conflict resolution work is mediation, the act of helping others negotiate a solution to their conflict without having a stake in the outcome. I count among my other hats conflict management consulting, coaching, training and education. Mediation was my “first love” in the conflict resolution field 15 years ago [...]