Bring your best to conflict resolution

Join thousands worldwide who get my weekly tips for mastering conflict resolution's inner game, problem solving skillfully, and flourishing professionally. You'll get actionable, fresh ideas you can use immediately as a leader, manager, professional mediator, or executive coach.

In a 2015 survey, the words clients and readers most used to describe my work were insightful, innovative, inspiring, and practical.

Excel at conflict resolution

The Conflict Pivot
Making Mediation Your Day Job, 3rd edition

What if…

Stubborn conflict was no match for your creativity and resourcefulness?
You could handle emotionally charged conflict with composure and finesse?
Clients and employees sought out your problem solving prowess?
Vexing conflict behaviors dissolved under your guidance?
You knew how to translate conflict resolution savvy into an influential career?

I’ve been helping leaders, managers, business owners, mediators, and coaches turn “what ifs” into reality for 20 years.