I’m experimenting with a new “seasonal” format for the blog. I’ll write regularly for several months, as I always have, then take a month-long break. While I develop new articles for you, here are a few perennial audience favorites from the archives.
Punk rocker Henry Rollins calls them inhale years and exhale years, intervals when he gathers and develops ideas, and intervals when he puts those ideas out into the world:
It’s time for me to get some inhale time.
I’ll be back with fresh conflict resolution, communication, and problem-solving ideas and tools for you next month. In the interim, I’ll share perennial audience favorites from the article archives, starting with these three:
Kintsugi and the art of mending relationship conflict
Conflict in personal, professional and business relationships leaves permanent cracks and breaks behind. What if, instead of trying to ignore or hide the damage, we revered it, understanding that “better than new” is more valuable than “good as new”?
6 ingredients of an effective apology
New research has identified six elements to an apology, and the more of those elements you include, the more effective your apology. But not all six elements are equally valuable. Two are particularly crucial to having your apology accepted.
3 everyday practices that will make you a good listener
It’s hard to get better at listening during conflict by practicing during conflict. If you want to be a better listener, practice outside of a difficult conversation. The stakes will be lower and it’ll be easier to be on top of your game. Here are three simple ways to practice being a good listener in everyday life.