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“I would love to be a fly on the wall of a real mediation.”
Such a common sentiment among new mediators! Yet opportunities to observe seasoned mediators are rare for fledgling mediators.
So in 1998 veteran mediator and mediation trainer Sandi Adams compiled a concise book of mediator language examples from her own years of practice. She included examples of what a mediator might say in each stage of the mediation, in response to typical dilemmas and needs in a session, and in response to tricky moments. She discusses how best to support mediation parties, help them negotiate, and attend to the mediation process.
No longer in print, Sandi’s made the e-book version exclusively available here!
The e-book has nine chapters with examples of mediator language that’s helpful – and what language to avoid:
- Listening in on the Mediator’s Opening Statement
- Things Mediators Say to Clarify Information and Parties’ Interests
- Flies in the Ointment – Sticky Comments to Avoid
- Eavesdropping on Issue Checklist and Agenda Setting
- Mediator-Speak During the Negotiation Stage
- You Could Get Burnt – Don’t Fly Near These
- Say What? Finalizing Any Agreements and Agreement Writing
- Closing Statement Statements
- Flypaper – Don’t Get Caught in These Traps
Format: 60 pages, PDF download