Find Your Conflict Zen: Talking It Out in Ten
A free emailed mini-series for help with your difficult conversation. Series begins with Talking It Out in Ten, a worksheet and guide designed to help you think through your most important conversations before you have them.
When Someone Is Dying: What Can I Say? How Can I Help?
This free e-booklet by Alice Estey, M.A., one of the first U.S. mediators to specialize in facilitating shared end-of-life decision making and mediating elder and family caregiver difficulties, gives reassurance and guidance to those who are preparing to visit a dying person and are unsure what to say. Organized by five simple yet powerful principles and delivered in a brief, digestible format. Learn more
Making Mediation Your Day Job, Tammy’s book for mediators
Part practical workbook, part inspirational ideabook, this concise guide by Tammy Lenski teaches how to market with both success and integrity. Accessible and useful to new and seasoned mediators alike, Making Mediation Your Day Job builds on what mediators already know how to do…create dialogue. Complimentary workbook available via download for anyone who purchases the book. Learn more
Dialogue and Debate: Quick Tips for Distinguishing the Two
A one-page guide, suitable for your office bulletin board, that distinguishes real dialogue from debate and guides you in choosing the former for your most important conversations at work and home.