 Find Your Conflict Zen®: Talking It Out in Ten
A free emailed mini-series for help with your difficult conversation. Series begins with Talking It Out in Ten, a worksheet and guide designed to help you think through your most important conversations before you have them. |
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 Dialogue and Debate: Quick Tips for Distinguishing the Two
A one-page reference guide distinguishing between real dialogue and debate, useful for both office and home. |
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 The Case for Conflict Coaching: A Briefing
What’s the return on investment in conflict management coaching for you, your organization, or your relationship? This briefing describes the circumstances in which conflict typically has the greatest toll in business, on careers, and in personal relationships. Then it describes the value offered by top-notch conflict coaching in those circumstances, as well as the conditions that make coaching most worthwhile. |
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 When Someone Is Dying: What Can I Say? How Can I Help?
This free e-booklet by Alice Estey, M.A., one of the first U.S. mediators to specialize in facilitating shared end-of-life decision making and mediating elder and family caregiver difficulties, gives reassurance and guidance to those who are preparing to visit a dying person and are unsure what to say. Organized by five simple yet powerful principles and delivered in a brief, digestible format. |