Canadian mediator, arbitrator and attorney Colm Brannigan has reviewed Making Mediation Your Day Job for the Ontario Bar Association’s Alternative Dispute Resolution News, and kindly sent me a copy.
Here’s a snippet of what Colm had to say in an in-depth review that includes Colm’s own valuable musings about ADR marketing and what it takes to be successful at it:
This short book is a gem. It is quite different from the other relatively recent books on marketing mediation and clearly demonstrates that you do not need hundreds of pages to provide your reader with a comprehensive overview of a topic which bedevils many in our profession…While you can easily read the book in one sitting, it lends itself to a bite-sized approach where we return more than once to those parts that resonate with the reader. It is a resource worth having.
None of this is new, the author says “there’s not a single new idea” in the book. But there is. Her synthesis of existing marketing ideas into a “mediator friendly” process is more than just that. It opens up a new way of problem solving, and after all, isn’t that what mediators are supposed to do?
You can read the full review by downloading a PDF of the Alternative Dispute Resolution, June 2008.
What?!? You don’t have your own copy of the book yet? Well, Amazon is just a click away…And so is participation in the summer book club, where you can join in any time.
Thanks, Colm, for taking the time to review my book!
© 2008 by Tammy Lenski. Work originally published at
I wholeheartedly agree with Mr. Brannigan's review! Since reading Making Mediation Your Day Job, I find myself striving to respond to any flavor of conflict (including "ohhhh, sheesh – I HATE marketing, so how the heck am I gonna do it??!!") from a "mediative influence" perspective. I'm amazed how much clearer my thinking becomes when I take this approach. The first step is saying to myself, how would the mediator in me approach this? From that point, things begin to fall into place.
Thanks so much!
Debra, it makes me so happy when a mediator like you lets me know my book has made a difference. Thanks for adding a big smile to my day!