How to Market Your ADR Business Using Mediation Principles You Already Know
Part practical workbook and part inspirational ideabook, this concise mediation marketing guide teaches you how to market with both success and integrity. Considered the premier mediation marketing guide for new and seasoned ADR professionals alike and a finalist for ForeWord Review’s 2009 Book of the Year, Making Mediation Your Day Job leverages what mediators already know how to do…create dialogue.
Buzz
“Finally! A book about marketing mediation that works for those of us who hate to market and love to mediate.” — Ericka Gray
“This short book is a gem.” — Colm Brannigan
“Lenski is definitely a guru of ADR marketing. Buy her book and learn from a master.” — Stephanie West Allen
“Like an honest conversation with a wise and caring friend.” — Diane Levin
“Here’s the book you must buy and read immediately.” — Victoria Pynchon
“Many marketing books are old wine in new bottles—this is not.” — Geoff Sharp
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Awards

Making mediation your day job: The manual
Calm down: How to de-escalate emotionally charged conflict
Keeping your cool in conflict