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	<title>Tammy Lenski • Interpersonal Conflict Resolution</title>
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	<link>http://lenski.com</link>
	<description>conflict resolution, simplified</description>
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		<title>Take what you need for conflict resolution</title>
		<link>http://lenski.com/blog/take-what-you-need-for-conflict-resolution/</link>
		<comments>http://lenski.com/blog/take-what-you-need-for-conflict-resolution/#comments</comments>
		<pubDate>Tue, 18 Jun 2013 15:26:01 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Resolve conflict and relieve tension]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10736</guid>
		<description><![CDATA[<p>I created this poster as a handout for a conflict resolution workshop I'm teaching this week and thought you might enjoy it, too. Click the image below to get the downloadable PDF...feel free to share and print.

<center><a href="http://lenski.com/blog/take-what-you-need-for-conflict-resolution/">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/take-what-you-need-for-conflict-resolution/">Take what you need for conflict resolution</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/take-what-you-need-for-conflict-resolution/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t take it personally. Really?</title>
		<link>http://lenski.com/blog/dont-take-it-personally/</link>
		<comments>http://lenski.com/blog/dont-take-it-personally/#comments</comments>
		<pubDate>Wed, 12 Jun 2013 15:12:31 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Deal with conflict better]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10708</guid>
		<description><![CDATA[<p><img src="http://lenski.com/wp-content/uploads/2012/11/flower-gift.png" alt="don't take it personally" width="740" height="200" class="aligncenter size-full wp-image-8448" />

It's so simple to advise, "Don't take it personally." And yet, too often, it's utterly useless advice to someone in conflict. There's something else they have to do first, before they can hope to stop taking it personally: 

They have to take it <em>more</em> personally.

<center><a href="http://lenski.com/blog/dont-take-it-personally/ ‎">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/dont-take-it-personally/">Don&#8217;t take it personally. Really?</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/dont-take-it-personally/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>The reward of our work is who we become</title>
		<link>http://lenski.com/blog/the-reward-of-our-work-is-who-we-become/</link>
		<comments>http://lenski.com/blog/the-reward-of-our-work-is-who-we-become/#comments</comments>
		<pubDate>Wed, 05 Jun 2013 14:41:06 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Resolve conflict and relieve tension]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10682</guid>
		<description><![CDATA[<p><a href="https://twitter.com/paulocoelho/status/230093128382676992" target="_blank"><img src="http://lenski.com/wp-content/uploads/2013/06/coehlo-quote.png" alt="Paolo Coehlo quote" width="740" height="200" class="aligncenter size-full wp-image-10683" /></a>

"The reward of our work is not what we get, but what we become," says Brazilian author Paolo Coehlo. He may have intended those words to speak to the writer, but they also speak to other work...to my work and probably to your work.

The reward of great conflict resolution and successful negotiation isn't just what we get from it ...

<center><a href="http://lenski.com/blog/the-reward-of-our-work-is-who-we-become/">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/the-reward-of-our-work-is-who-we-become/">The reward of our work is who we become</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/the-reward-of-our-work-is-who-we-become/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Shining a light on our conflict stories</title>
		<link>http://lenski.com/blog/shining-a-light-on-our-conflict-stories/</link>
		<comments>http://lenski.com/blog/shining-a-light-on-our-conflict-stories/#comments</comments>
		<pubDate>Fri, 31 May 2013 13:54:01 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Conflict resolution stories]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10627</guid>
		<description><![CDATA[<p><a href="http://lenski.com/wp-content/uploads/2013/05/little-reds-cottage-large.png"><img src="http://lenski.com/wp-content/uploads/2013/05/little-reds-cottage-small.png" alt="shining a light on our conflict stories" width="740" height="200" class="aligncenter size-full wp-image-10637" /></a>

We are natural storytellers, so it’s no surprise that we would tell stories about our conflicts, too. Story-making and story-telling about our conflict is natural and not, on its own, a problem. The problem comes with our attachment to those stories and our mistaken belief that our story is a retelling of...

<center><a href="http://lenski.com/blog/shining-a-light-on-our-conflict-stories/">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/shining-a-light-on-our-conflict-stories/">Shining a light on our conflict stories</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/shining-a-light-on-our-conflict-stories/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Control anger during conflict like a fly on the wall</title>
		<link>http://lenski.com/blog/control-anger-during-conflict/</link>
		<comments>http://lenski.com/blog/control-anger-during-conflict/#comments</comments>
		<pubDate>Thu, 16 May 2013 13:36:19 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Resolve conflict and relieve tension]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10566</guid>
		<description><![CDATA[<p><img src="http://lenski.com/wp-content/uploads/2013/05/fly-on-the-wall.png" alt="control anger like a fly on the wll" width="740" height="200" class="aligncenter size-full wp-image-10573" />

Trying to control anger by focusing on angry thoughts and hurt feelings is like fanning the flames. It's far more effective to pretent you're a fly on the wall of a situation, new research confirms.

In situations that trigger anger, you probably tend to focus on your anger and hurt, trying to understand it, get the other person to see what they've done, perhaps even wallowing in it a bit, self-righteously. You allow yourself to be immersed in it.

But it's a trap.

<center><a href="http://lenski.com/blog/control-anger-during-conflict/">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/control-anger-during-conflict/">Control anger during conflict like a fly on the wall</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/control-anger-during-conflict/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Your conflict resolution magic wand</title>
		<link>http://lenski.com/blog/conflict-resolution-magic-wand/</link>
		<comments>http://lenski.com/blog/conflict-resolution-magic-wand/#comments</comments>
		<pubDate>Wed, 08 May 2013 13:40:43 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Conflict resolution stories]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10546</guid>
		<description><![CDATA[<p><img src="http://lenski.com/wp-content/uploads/2013/05/mobil-station-story.png" alt="conflict resolution at a mobil station" width="740" height="200" class="aligncenter size-full wp-image-10552" />

Knowing your conflict hooks and how to handle them is like having a conflict resolution magic wand: You have portable power to turn the little conflicts into nothing and the bigger conflicts into manageable ones.

We had just moved from the Burlington, Vermont area to a small town in New Hampshire. The move had been a whirlwind, our Vermont house selling in a matter of days, far faster than we anticipated, and resulting in a new house purchased in a day, a moving van scheduled in a narrow window, and a mad rush to sift and pack a lifetime of belongings.

The day after we moved...

<center><a href="http://lenski.com/blog/conflict-resolution-magic-wand/">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/conflict-resolution-magic-wand/">Your conflict resolution magic wand</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/conflict-resolution-magic-wand/feed/</wfw:commentRss>
		<slash:comments>15</slash:comments>
		</item>
		<item>
		<title>Conflict pain and the dog beneath the desk</title>
		<link>http://lenski.com/blog/conflict-pain-and-dog-beneath-desk/</link>
		<comments>http://lenski.com/blog/conflict-pain-and-dog-beneath-desk/#comments</comments>
		<pubDate>Tue, 30 Apr 2013 13:50:21 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Conflict resolution stories]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10529</guid>
		<description><![CDATA[<p><img src="http://lenski.com/wp-content/uploads/2013/04/dog-beneath-desk.png" alt="conflict pain" width="740" height="200" class="aligncenter size-full wp-image-10531" />

A friend was sitting at her desk, her beloved lab at her feet. Suddenly, the dog yelped and looked up at her. This happened several more times, the dog's gaze becoming increasingly more accusatory. Finally, he got up and left the room.

Later, she learned...

<center><a href="http://lenski.com/blog/conflict-pain-and-dog-beneath-desk/">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/conflict-pain-and-dog-beneath-desk/">Conflict pain and the dog beneath the desk</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/conflict-pain-and-dog-beneath-desk/feed/</wfw:commentRss>
		<slash:comments>9</slash:comments>
		</item>
		<item>
		<title>5 effective ways to focus on what&#8217;s important in relationship conflict</title>
		<link>http://lenski.com/blog/relationship-conflict-focus-on-whats-important/</link>
		<comments>http://lenski.com/blog/relationship-conflict-focus-on-whats-important/#comments</comments>
		<pubDate>Wed, 03 Apr 2013 20:45:55 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Resolve conflict and relieve tension]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10408</guid>
		<description><![CDATA[<p><img src="http://lenski.com/wp-content/uploads/2012/08/origami-cranes-wide.png" alt="relationship conflict" width="740" height="200" class="aligncenter size-full wp-image-9085" />

How do you decide how much of a relationship conflict's flotsam is worth pursuing? How do you focus on the important matters in a relationship conflict and not get sidetracked by trivial ones? Janet, a reader, contacted me about my recent post, <a href="http://lenski.com/blog/starting-a-difficult-conversation/">Starting a Difficult Conversation</a>. She asked,

<center><a href="http://lenski.com/blog/relationship-conflict-focus-on-whats-important/">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/relationship-conflict-focus-on-whats-important/">5 effective ways to focus on what&#8217;s important in relationship conflict</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/relationship-conflict-focus-on-whats-important/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Parental conflict linked to infant brain function</title>
		<link>http://lenski.com/blog/high-conflict-parents-may-influence-babies-brain-functioning/</link>
		<comments>http://lenski.com/blog/high-conflict-parents-may-influence-babies-brain-functioning/#comments</comments>
		<pubDate>Mon, 25 Mar 2013 20:48:00 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Resolve conflict and relieve tension]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10397</guid>
		<description><![CDATA[<p><img src="http://lenski.com/wp-content/uploads/2012/12/idea-stream.png" alt="conflict research and idea stream" width="740" height="200" class="aligncenter size-full wp-image-8754" />

Being exposed to arguments between parents is associated with the way babies' brains process emotional tone of voice, according to a new study to be published in <em>Psychological Science</em>.

"The researchers found that infants from high conflict homes showed greater reactivity to...

<center><a href="http://lenski.com/blog/high-conflict-parents-may-influence-babies-brain-functioning/">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/high-conflict-parents-may-influence-babies-brain-functioning/">Parental conflict linked to infant brain function</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/high-conflict-parents-may-influence-babies-brain-functioning/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Starting a difficult conversation</title>
		<link>http://lenski.com/blog/starting-a-difficult-conversation/</link>
		<comments>http://lenski.com/blog/starting-a-difficult-conversation/#comments</comments>
		<pubDate>Sun, 24 Mar 2013 13:08:20 +0000</pubDate>
		<dc:creator>Tammy Lenski</dc:creator>
				<category><![CDATA[Resolve conflict and relieve tension]]></category>

		<guid isPermaLink="false">http://lenski.com/?p=10341</guid>
		<description><![CDATA[<p><img src="http://lenski.com/wp-content/uploads/2013/03/puzzle-chaos.png" alt="difficult conversation" width="740" height="200" class="aligncenter size-full wp-image-10381" />

Starting a difficult conversation (or negotiation or mediation) can feel like opening <a href="http://en.wikipedia.org/wiki/Fibber_McGee_and_Molly#The_Closet" target="_blank">Fibber McGee's closet</a> -- chaotic, overwhelming, and hope-sucking. But don't run.

A colleague shared the closet metaphor with me years ago and I've passed it along to countless others since. The messy, over-filled hall closet was a running gag on the 1930s-1950s radio show. Chaos ensued whenever someone opened the closet door and the contents spilled out (<a href="http://www.youtube.com/watch?feature=player_detailpage&#038;v=Wyw0j63KdMc#t=379s" target="_blank">click here to listen to the closet door being opened</a>...go ahead, I'll wait).

When you start a difficult conversation...

<center><a href="http://lenski.com/blog/starting-a-difficult-conversation/">[…Read on...]</a></center></p><p><hr />
<p><em><a href="http://lenski.com/blog/starting-a-difficult-conversation/">Starting a difficult conversation</a> was written by <a href="http://lenski.com/bio/">Tammy Lenski</a> and originated at <a href="http://lenski.com/">Lenski.com</a>.</em></p></p>]]></description>
		<wfw:commentRss>http://lenski.com/blog/starting-a-difficult-conversation/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
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