simply better ways to negotiate and resolve conflict

The 8 hats of a mediation entrepreneur

The mediation entrepreneur’s hat stand is a full one. In Creating You & Co: Learn to Think Like the CEO of Your Own Career author William Bridges proposes we wear 8 hats at any given time:

  1. The marketing hat
  2. The product (service) development hat
  3. The operations hat
  4. The customer service hat
  5. The sales hat
  6. The information management hat
  7. The time management hat
  8. The planning hat


As you look ahead to a bright 2008, what hats are your strengths? What hats do you need to bolster? What steps will you take to make yourself more adept at the weaker links?

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