simply better ways to negotiate and resolve conflict

I didn’t do it intentionally

I can get pretty inward-focused when I’m working on a project, so much so that I tend not to pay much attention to what’s going on around me. I know I’m really absorbed when I start to notice small bruises on my legs and arms. They come from my banging into door jambs as I walk around oblivious to my surroundings, thinking about whatever I’m thinking about. That’s pathetic, isn’t it.

Door jambs are not my only victims. My husband also bears the brunt of this over-absorption. One evening I opened a kitchen cabinet door into his head, because I was thinking about a coaching client and forgot (probably didn’t even notice, frankly) that Rod was standing there. He yelped. I woke up.

I said, I’m sorry. I didn’t hurt you intentionally. It sounded as feeble coming out of my mouth as it sounds now. We both looked at each other and started to laugh, really belly laugh. My husband, rubbing the bump that was no doubt rising on his skull, said something to the effect, Oh, the pain is so much less now that I know your intention wasn’t to hurt me! That made us laugh even more.

Now when I do something clumsy or feeble like this, my husband says, I know. You didn’t hurt me intentionally.

Ok, he’s a saint sometimes. But I’m not off the hook simply because he knows it wasn’t intentional. I still hurt him, after all.

In conflict we may try to excuse impact when our intention wasn’t bad. We say things like, Well, I didn’t mean it! and expect that the other person should miraculously and instantaneously overcome the impact on them. That’s like asking my husband to stop feeling the pain from the bump on his head.

Good, benign or neutral intentions can still have negative impact. We don’t absolve ourselves of this simply because we didn’t mean it.

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Thanks to these readers for getting the conversation started...

  1. Robin Eichert :

    Tammy, I love this message. It is such an important point that we all need to take responsibility for every action we take, whether intentional or not. We can’t and shouldn’t expect to be off the hook. I love the way you and your husband could laugh about it, but taking ownership is really key.

    • Rod and I actually use this event from all those years ago as a bit of shorthand now. When one of us does something stupid that hurts the other unintentionally, we say, “I would never hurt you intentionally…” and it always makes us both laugh.

Links from other posts and sites...

  1. [...] Benign intentions don’t erase bad impact, anymore than bad impact automatically implies bad intentions. In conflict situations, the two can become tangled and we need to untangle them before more damage is done. [...]

  2. [...] I didn’t mean to. Me: I don’t care that you didn’t mean to. I care that you did. Intention and impact are two different things. Him: It’s just a few crumbs. Gee whiz. Sorry! Me: It’s not about the crumbs and you [...]

  3. [...] The case was a dispute between three middle-aged siblings locked in combat over their father’s will. The siblings had more than half a century of baggage between them, compounded by two years of litigation since dad died, and I was asked by their attorneys to get the matter resolved before lunch… read on I didn’t do it intentionally [...]

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