Policies and disclosures

TERMS OF SERVICE

This website (“Site”) is owned and operated by Myriaccord LLC (“Myriaccord,” “Company,” “we, or “us”). By or using this Site you agree to be bound by these Terms of Service (“TOS”), our Privacy Policy, and any additional policies applicable to specific areas of the Site or Product. These TOS apply to free services delivered through the Site, and not to paid services, including coaching, mediation, in-person training, consultation, or other services whether delivered through the Site or another manner. Paid services delivered through the Site have their own Terms of Service.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these TOS. If you do not agree to these TOS, do not use the Site.

Disclaimer

Tammy Lenski (“Tammy”) has a background in and knowledge related to conflict, conflict resolution, negotiation, and running a conflict resolution private practice. Tammy is not a psychotherapist, counselor, human resources manager, employment specialist, financial advisor, accountant, lawyer, medical doctor, business manager, or manager and neither this Site or any information provided on the Site by us or others replaces advice or counsel from any such professionals. You understand that Myriaccord has not promised, will not, nor shall be obligated to procure or attempt to procure business or sales for you or perform any business management or human resources functions for you.

You expressly understand and agree that your use of the Site is at your sole risk. The Site is provided on an “as is” and “as available” basis. Myriaccord and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Information provided to establish a User Account on the Site is not considered privileged, and no privileged relationship is created by establishing a User Account. Certain services provided through the Site may create a privileged relationship, but those will be specifically identified when those services are obtained.

Myriaccord and its subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranty that (1) the Site or any other Myriaccord services will meet your requirements; (2) the Site will be uninterrupted, timely, secure or error-free; (3) the results that may be obtained from the use of the Site will be accurate or reliable; (4) the quality of any products, services, information or other material obtained by you through the Site will meet your expectations; (5) new materials will be available at all or on any particular timeline; and (6) any errors in the software will be corrected. Any material downloaded or otherwise obtained through the use of the blog is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

No advice or information, whether oral or written, obtained by you from Myriaccord or through or from the Site shall create any warranty not expressly stated in the TOS.

Myriaccord assumes no responsibility for the timeliness, deletion, mis-delivery, or failure to store any User communications or personalization settings. You are responsible for obtaining access to the Site, and are solely responsible for any third-party fees, such as Internet service provider or airtime charges, associated with that access. You must also provide and are responsible for all equipment necessary to access the Site.

Your obligations

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Myriaccord has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Myriaccord has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

Registration Data and certain other information about you is subject to our Privacy Policy and through your use of the Site you consent to the collection and use of the information set forth therein.

You are responsible for maintaining the confidentiality of any password and account information associated with using the Site and are fully responsible for any and all activities that occur under your password or account. You agree to notify Myriaccord immediately of any unauthorized use of your password or account or any other breach of security.

User conduct

The Site is intended to be a resource and gathering place for sharing ideas related to effective conflict resolution. Myriaccord does not take responsibility for comments by visitors and members (“Users”), nor do we endorse the ideas, suggestions, opinions, comments and observations, any text, data, photographs, video, music, sound, chat, messages, files or other material provided by Users.

You understand that by using the Site, you may be exposed to content that is offensive, indecent, or objectionable. Under no circumstances will Myriaccord be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available through the Site. Myriaccord makes no guarantee regarding the reliability, accuracy or quality of any content. You acknowledge that you will evaluate and bear any risks related to your use.

Myriaccord does not claim any ownership rights in content posted by Users. By submitting comment, discussion forum or other posted content, you are representing that you are the creator of the material you submit or have full authorization to distribute it. After posting content, you continue to retain any ownership rights in such content, and you continue to have the right to use your content in any way you choose.

You may not use the Site to advertise, market or explicitly promote your own services to other users of the Site and understand that doing so may result in the revocation of your privilege to use the Site.

If you choose to post content on the Site, we require that you adhere to generally accepted rules of etiquette and standards of behavior and that your use of the Site reflects your respect for the legal rights of readers connected with the Site. Comments left on the Site must be made using your real name and legitimate email address that you own. You acknowledge that Myriaccord may or may not pre-screen content, and that Myriaccord and its designees shall have the right (but not the obligation) in our sole discretion to pre-screen, refuse, move or remove any User content from the Site, or to terminate any User’s right to access the Site with or without notice.

Myriaccord may choose, at our own discretion and without notice, to remove content of any kind posted by Users that is not in the spirit of effective conflict resolution (including political diatribes).

Proprietary rights

The Site is the product of countless hours of professional experience combined with many hours of writing and recording. You acknowledge that content provided to you by the Site is protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. Myriaccord is sole owner of the Site and of all individual content in the Site unless explicitly stated otherwise, and you agree not to modify, rent, lease, sell, distribute, or create derivative works based on the Site, in whole or in part.

When so specified only, you are authorized to download one copy of the material from the Site on one computer for your personal, non-commercial use only and you may not in so doing remove or amend any trademark, copyright or other proprietary notice. If you wish to obtain use permissions beyond those described above, contact us.

No resale

Myriaccord grants you a limited license to access and make personal use of this Site. You agree not to share, reproduce, duplicate, copy, sell, trade, resell, or exploit for any commercial purposes, any portion of the Site (including your membership ID), use of the Site, or access to the Site by any person other than yourself. Any unauthorized use terminates the permission or license granted by Myriaccord.

Reliance on medical, legal, financial, investment and other information

The Site exists for the purpose of sharing insight, knowledge and experience via resources that are entertaining and educational. Please use your common sense and do not rely on any of the material found at the sites for your specific legal, financial, educational, medical or mental health needs. No information contained here should replace the advice and guidance of a qualified professional with whom you have an established relationship.

Other parties and websites

From time to time, we may make available to you certain services offered by third parties or pages of the sites may include links to other parties’ websites. Those third party services and sites are not governed by Myriaccord’s TOS. Myriaccord does not review all content on these external sites and is not responsible for the quality of information provided by them.

Use, access, and storage

You acknowledge that Myriaccord may establish general practices and limits concerning use of the Site, including without limitation the maximum number of days that uploaded content will be retained by the Site, the maximum disk space that will be allotted on Myriaccord’s servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Site in a given period of time. You agree that Myriaccord has no responsibility or liability for the deletion or failure to store any messages and other communications or other content maintained or transmitted by the Site. You also acknowledge that Myriaccord reserves the right to log off and/or remove accounts that are inactive for an extended period of time. While our goal is to maintain the Site at all times, the Site may be taken down periodically for scheduled or emergency maintenance and updates. Events beyond our control may also prevent us from being able to deliver information and services on the Site, such as, but not limited to denial of service attacks, web hosting problems, availability of personnel, weather, or other force majeure-type acts beyond our control.

Disputes

You are solely responsible for your interactions with other Users on the Site. Myriaccord reserves the right, but has no obligation, to monitor or take action regarding disputes between Users. In the event of disputes, Myriaccord may in its sole discretion take such action as it deems appropriate, including but not limited to suspending or terminating your account or your ability to access the blog, and removing any User content.

Indemnification

You agree to indemnify and hold Myriaccord and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of content you submit, post, transmit or otherwise make available through the Site; your violation of the TOS, your violation of the rights of another, or your reliance upon information provided on the Site which results in the third party claim against you.

Termination

Myriaccord may, under certain circumstances and without prior notice, immediately terminate your access to the Site. Cause for such termination shall include, but not be limited to: (a) breaches or violations of the TOS or other incorporated agreements or guidelines; (b) requests by law enforcement or other government agencies; (c) a request by you (self-initiated account deletions); (d) discontinuance or material modification to the blog (or any part thereof); (e) unexpected technical or security issues or problems; (f) extended periods of inactivity; (g) engagement by you in fraudulent or illegal activities; and/or (h) nonpayment of any fees owed by you in connection with the blog or any other Myriaccord products or services. Termination of your access may include: (a) deletion of comments and all related information, files and materials, and (b) barring of further use of the Site. Further, you agree that all terminations for cause shall be made in Myriaccord’s sole discretion and that Myriaccord shall not be liable to you or any third party for any termination of any associated email address or access to the Site.

Interstate and international communication

When you register for membership or post a comment on the Site, you acknowledge that you will be sending data transmissions through Myriaccord computer networks located in the United States and, in some instances, portions of which may be located abroad. You further acknowledge that even communications that may seem to be intrastate in nature can result in interstate transmission regardless of where you or we are physically located at the time of transmission.

Limitation of liability

You expressly understand and agree that Myriaccord and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Myriaccord has been advised of the possibility of such damages), resulting from: (1) the use or the inability to use the Site; (2) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Site; (3) unauthorized access to or alteration of your transmissions or data; (4) statements or conduct of any third party on the Site; or (5) any other matter relating to the Site.

Exclusions and limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of liability may not apply to you.

No waiver

Myriaccord’s failure to exercise or enforce any right or provision of these TOS shall not operate as a waiver of such right or provision. This means that Myriaccord may at any time choose to take an action that it is permitted or legally entitled to take, even if Myriaccord has not taken such an action in the past, in the same or a similar situation.

Enforcement

Myriaccord will take reasonable measures at our sole discretion to address activity not in accordance with this TOS or which we have good faith reason to believe may protect the safety of anyone or in instances where such disclosure is required by law. Such measures may include notification of and cooperation with law enforcement authorities.

Choice of law and forum

The TOS and the relationship between you and Myriaccord shall be governed by the laws of the State of New Hampshire without regard to any principles of conflicts of law. You agree to submit to the exclusive personal jurisdiction of the courts sitting in and for the county of Hillsborough, New Hampshire, United States of America to resolve any disputes arising from this Site or these TOS.

Entire agreement

The TOS constitutes the entire agreement between you and Myriaccord and governs your use of the Site, superseding any prior agreements between you and Myriaccord with respect to the Site, with the exception of the Privacy Policy and the Cancellation and Refund Policy (for paid services), both of which are addressed separately. If you purchase any products or services, those purchased products will be subject to a Paid Services Terms of Services (“PSTOS”).

The Terms of Site may be updated from time to time, without notice. Check this page occasionally for changes. Please report any violations of the TOS to hello@lenski.com.

PAID SERVICES TERMS OF SERVICE

All Terms of Service (“TOS”) on the Site apply to paid or professional services, unless specifically modified by these Paid Services TOS. This website (“Site”) is owned and operated by Myriaccord LLC (“Myriaccord,” “Company,” “we, or “us”). By purchasing any courses, programs, or products (“Product” or “Products”) from Myriaccord you agree to be bound by these Paid Services Terms of Service (“PSTOS”), our Refund Policy, and any additional policies applicable to specific areas of the Site or Product.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these TOS. If you do not agree to these PSTOS, do not use the Site or purchase any Products or Services.

Certain services provided through the Site may create a privileged relationship, but those will be specifically identified when those services are obtained.

Myriaccord and its subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranty that any paid products, services, information or other material purchased through the Site will meet your expectations

Availability of paid services

All references on this Site to a “Lifetime Access,” “Lifetime Membership,” or “Unlimited Use” refer to unlimited use of the referenced product or program for the duration of that product’s or program’s lifetime. Myriaccord reserves the right to discontinue a program or product with or without notice at any time in our sole discretion. If a product or program is discontinued within three months of purchase by you, Myriaccord will refund you 75% of the product purchase price. All refunds shall be processed and made within thirty (30) days of discontinuation. If a product or program is discontinued more than three months after purchase, Myriaccord has no obligation to refund any amount.

In the event that lifetime or unlimited access becomes unavailable for whatever reason, a good faith effort will be attempted to contact the affected Users in order to send advance notification and provide time for the affected Users to obtain copies of downloadable material included in the lifetime access. Downloadable material is defined as product or program material that is specifically created by Myriaccord to be downloaded by Users for that program.

All references on this Site to a “Lifetime Access,” “Lifetime Membership,” or “Unlimited Use” shall also mean the lifetime or course or duration of Myriaccord. If at any time Myriaccord ceases to exist, the lifetime access, membership, and unlimited use will no longer be in effect and all contracts are terminated.

Indemnification

You agree to indemnify and hold Myriaccord and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of content you submit, post, transmit or otherwise make available through the Site; your violation of the TOS, your violation of the rights of another, or your reliance upon information provided on the Site which results in the third party claim against you.

Entire agreement

These PSTOS, combined with any unique terms of service for a particular product or service identified at enrollment constitutes the entire agreement between you and Myriaccord and governs your use of the Site, superseding any prior agreements between you and Myriaccord with respect to the Site, with the exception of the Privacy Policy and any product-specific Cancellation and Refund Policy, both of which are addressed separately.

The Paid Services Terms of Service may be updated from time to time, without notice. Check this page occasionally for changes. Please report any violations of the TOS to hello@lenski.com.

PRIVACY POLICY

We take your privacy seriously. This policy describes the types of information we gather about you while you are using the Lenski.com website and the ways in which we use this information. By visiting and using Lenski.com (“the Site”), you agree that your use of the Site, and any dispute over privacy is governed by this policy.

Information we collect

When you, register for email newsletters and distribution lists, or sign up for a discussion forum, you voluntarily provide information needed to complete those transactions. Typically, this includes your email address, name, and postal address. We do not deliberately collect information with the intention of providing it to third parties, except as noted in the “How we use this information” and “Third parties” sections.

When you contact us via email, we may retain your email address as well as the content of your message. When you post a comment on a discussion forum or in response to a blog post, we retain the content of your communication and display the username connected to it.

Similar to other websites, the Site utilizes a standard technology called “cookies” and web server logs to collect information automatically about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our site.

How we use this information

We use the information you provide to conduct business, provide customer service, and notify you of services and special offers you may find valuable. Emails that come to you as a result of signing up for newsletters and mailing lists always contain an unsubscribe link and a link to update your contact information, and you may make changes to your subscriptions at any time.

Third parties

We do not sell or trade your information to third parties, but occasionally utilize third parties to facilitate our business activities, including, but not limited to, sending email, processing payments, and addressing technical problems. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with our business activities.

We may also share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. We may voluntarily provide any information you provide on the Site to any subpoenas for information, or as otherwise required by law.

If you voluntarily make your personal information available on discussion boards, blog comments, or through email, that information may be seen, collected, and used by others besides us. We cannot be responsible for unauthorized third-party use of such information.

CANCELLATION AND REFUND POLICY

First and foremost, we want you to be fully satisfied with your purchase. If you have any questions, concerns, or problems, please contact us so we can try to set things right for you.

Public events

If you are unable to attend an in-person event sponsored by Myriaccord, you may arrange to send a substitute in your place. Please contact us to arrange a substitution.

Your registration fee is refundable, less a $100 administrative fee, for cancellations received up to two weeks prior to the event’s date. No refunds are available if a cancellation is received within 14 days of the event date. Cancellation must be made in writing.

This policy applies only to those events organized and delivered by Myriaccord. For events at which Tammy Lenski is speaking, training, or teaching but which are offered by another organization, that organization’s refund policy will apply. Please contact the sponsoring organization for assistance.

Online courses

Calm, Cool, and Collected

A 30-day, 100% money-back guarantee with these terms:

  • Within the first 30 days of start of enrollment, if you believe the course is not meeting your expectations, email me at help@lenski.com to request a refund. Start of enrollment is defined as the date the course became available to you, regardless of whether or not you participated or accessed course material during that period.
  • You must attach evidence you’ve done the work assigned to date in the course. I ask you to show me you’ve done the exercises because I know their ability to transform if you give them the chance. I’ll want to see that you made a real commitment in return for my real commitment to you. Evidence includes fully completed worksheets and copies of fully completed assignments.
  • After 30 days there are no refunds, though you may cancel your enrollment at any time. Upon cancellation, access to course materials will no longer be available to you via the Site.
  • There are no refunds for any other reason once past the start of enrollment date.
  • Eligible refunds will be issued within 30 days of receipt of request in the same format by which original payment was made.

Thrive

A 30-day, 100% money-back guarantee with these terms:

  • Within the first 30 days of start of enrollment, if you believe the course is not meeting your expectations, email me at help@lenski.com to request a refund. Start of enrollment is defined as the date the course became available to you, regardless of whether or not you participated or accessed course material during that period.
  • You must attach evidence you’ve done the work assigned to date in the course. I ask you to show me you’ve done the exercises because I know their ability to transform if you give them the chance. I’ll want to see that you made a real commitment in return for my real commitment to you. Evidence includes fully completed worksheets and copies of fully completed assignments.
  • After 30 days there are no refunds, though you may cancel your enrollment at any time. Upon cancellation, access to course materials will no longer be available to you via the Site.
  • There are no refunds for any other reason once past the start of enrollment date.
  • Eligible refunds will be issued within 30 days of receipt of request in the same format by which original payment was made.

Coaching programs

For coaching programs not listed below, please refer to the terms listed on the coaching package purchase page.

Thrive Strategic Coaching

A seven-day, 100% money-back guarantee with these terms:

  • Refund requests received within one week (seven days) of registration date will receive a 100% refund. No full or partial refunds will be given for cancellations requested on the eighth or subsequent days after registration, though you may cancel your enrollment in the program at any time. Upon cancellation, access to the program’s discussion forum and any other programs included in the package will cease.
  • Refund requests must be made in writing to help@lenski.com from the email address you used to enroll in the program.
  • Eligible refunds will be issued within 30 days of receipt of request in the same format by which original payment was made.

DISCLOSURE STATEMENT

Honesty and integrity matter to us, so we want to be forthright with you about the ways we earn income via this site. We primarily use this site to sell conflict resolution products, programs, and services.

We may be an affiliate for some products or services that we recommend. Affiliates receive a small percentage from any sale generated as a result of a link. We don’t promote a product or service we do not believe in when recommended and if our view changes about the product or service, we post an update or remove the recommendation. All links to Amazon.com are affiliate links. From time to time authors submit copies of their work for our review and merchants provide temporary access to their sites or products for the purposes of review. We disclose these circumstances to readers when they occur. We do not accept sponsored posts or advertising.

We also want to be forthright about the results you can expect from your use of this site. There are no miracles that will instantly transform conflict, relationships, or business. To get meaningful results, you will need to work hard, make a commitment to the changes you want to make and successes you wish to have, and put ideas into regular practice. Any quotes and results mentioned are not typical and you should not infer promises or guarantees from them, nor should you infer any particular timeline. People are different from one another, and what one can achieve, another may not.